| 
 Organisation and Project Management of a Major Industrial Engineering
          and Construction Project
by Gianluca di Castri
 Key words 
 AbstractWith reference to a petrochemical
          complex in Asia, this paper explains how companies working together on
          a project are organised and how they interface with each other. In this case, the organisations involved were: 
            
              the Owner, as Employer as well as User of the
          plant,
              the Project Managing Contractor, whose
          structure was strictly cooperating with some offices of the Owner,
          since the PMC was also in charge of the training of the personnel
          belonging to some departments of the Owner itself,
              the Engineering Contractors, whose tasks were
          engineering, procurement, supervision of the construction and startup
          of the plant,
              the Construction Contractors and
              the Civil Contractors (office buildings and
          other ancillary buildings, roads, railway connection, etc.) 
 dr. ing. Gianluca di Castri, FwAICE CCE/ICECAIngegnere Meccanico
 Esperto in Ingegneria Economica
 via Don Minzoni, 11
 I-20060 Pozzo d'Adda Mi
 Italy
 Delegato dell’AICE
          presso l’ICEC
 Tel. + 39 34 8272 7671
 Fax + 39 02 9096 0694
 E-mail: 
          gdicastri@uli.it
 
 Organisation and Project Management of a
          Major Industrial Engineering and Construction Project1. GeneralThis paper aims at describing the organisation and
          project management of a major engineering and construction project.
          Reference is made to a real case. We shall demonstrate that, in complex projects, it
          is not enough to consider separately the organisation of each
          Contractor, while it is most important to study how the various
          organisations interact each other in order to create a single,
          multiple and complex organisation to run the construction site. 2. The referred project2.1 Main dataThe project referred to was relevant to the
          engineering and construction of a major, integrated petrochemical
          plant in an extra-European country, whose development was at a medium
          level and whose economic system was mixed. In this country, the oil
          and petrochemical sector was part of the planned, centralised and
          state-owned economy. The complex was composed by: 
            process units (ethylene, hydrogenated gasoline, low density
              linear polyethylene, high density polyethylene, polypropylene,
              poly butadiene, etc.), 
            service units or utilities (power generation, steam generation,
              cooling towers, etc.), 
            piping interconnection and storage system, 
            auxiliary buildings and civil works (roads, office building,
              workshop, warehouses, canteen, gatehouse, etc.). The project was studied to be completed in
          different phases, in order that phase one could have been put in
          operation while phase two was still under construction and phase three
          still through the engineering process. In order to have an idea about the magnitude of the
          project, reference could be made to the following data: 
            concrete: 370.000 m3 (cubic metres) 
            electrical cables: 2060 km 
            imported material: 145.000 Mg (tons) 
            standard man-hours: 16.500.000 Smh 
            actual man-hours: 28.000.000 Amh about 
            construction time: 4 years (phases one and two) 
            manpower on site: 6000 people (average), direct manpower 4500
              people 
            value of the construction works (1985-90): 900.000.000 ECU 2.2 Contractual organisationAt the beginning, the purpose of the Owner has been
          to assign the whole of the project, engineering and construction, to a
          major European General Contracting company; the bidding process,
          however, was open also to U.S. and Japanese companies. The first bidding process did not give any result:
          at that time, no one of the General Contractors in the world was
          willing to assume the whole responsibility of this project. To be
          noted that, at that time, the political risk of the country was still
          high. The Owner decided to manage the works by itself,
          assigning to various contractors the engineering and the construction
          works, separately. In reality, the Owner's structure was able to
          manage plants in operation, while they had no experience at all in
          engineering and construction, so co-ordination problems started.
          Initially those problems were due to discrepancies between engineering
          of different companies. The Owner then decided to put in charge a Project
          Managing Contractor. They called a major engineering company with a
          wide experience in general contracting of refineries and major
          chemical and petrochemical complexes. 2.3 Parties involveda. OwnerThe Owner was actually a National Company, whose
          scope was the management of one petrochemical complex already in
          operation as well as of the complex under construction. The National Companies were institutionally
          organised as follows: 
            The property was belonging to the State itself and was managed
              through the Ministry of Industry, whose functions were the general
              co-ordination as well as to appoint and recall the members of the
              Boards of Directors of the Companies. The Ministry itself was
              acting as the holding company, without an intermediate Holding
              Corporation like happens in other countries. 
            National Companies were actually acting as private companies,
              under the laws governing the private system. In the National Company under consideration the
          Board of Directors was composed by 11 members, three of whom involved
          in the project, namely: 
            the Chairman & Managing Director who was actually a
              politician without neither specific nor management experience, 
            the Construction Executive Director with a wide professional
              experience, he was actually the Project Director, 
            the Planning Executive Director. The National Company's Representative on site was a
          top manager whose title was Construction Manager (note that this title
          was not properly used). The functions belonging to the Owner were the
          following: 
            financial management of the project, 
            representation in front of other Government bodies and
              Authorities, 
            management of the complex after its completion, 
            purchase of local material, 
            transportation of imported material from FOB (Country of Origin)
              to Site, 
            management of site warehouses, 
            general site services (camp for workers, offices, power, etc.). b. Project Managing Contractor (PMC)The functions belonging to PMC were the following: 
            Integrated Project Management, including 
            
              general management of the project, with all powers to manage
                the contracts with all the involved parties and without the
                power of modifying those contracts, 
            
              operating management of the construction contracts, 
            
              planning, scheduling, progress monitoring and project control, 
            
              cost control (limited to construction), 
            
              co-ordination of head-office activities, 
            
              management of site activities, 
            
              co-ordination of site engineering, 
            Training of the personnel of the Owner (administrative,
              management). 
            Assistance to the Owner in relationship with other Govt. Bodies
              or Authorities. c. Engineering Contractors or Process Units Contractors (PUC)The functions belonging to PUC were: 
            Process Engineering, Licenses, Technology. 
            Engineering, purchase of material to be imported, transportation
              to FOB. 
            Technical supervision to site warehousing. 
            Technical supervision to the construction works (to assure that
              the works were executed as designed and engineered), site
              engineering. 
            Technical supervision to precommissioning and commissioning. 
            Training of the personnel of the Owner (technical). d. Construction contractorsMajor national or international contractors with a
          proper organisation, their task was construction, installation of the
          imported material, precommissioning and commissiong of the
          petrochemical plant properly so said. They were using its own manpower
          and equipment, while construction material was given by the Owner. e. Civil contractorsMinor local civil contractors whose task was
          engineering and construction of the ancillary building, roads, fencing
          works, etc. 3. Planning and project
          controlPlanning and project control were very
          sophisticated, based on PMC's technologies, extremely advanced at that
          time. The planning and project control procedure
          included: 
            a master plan and a detailed scheduling, 
            a weekly progress monitoring procedure and report, 
            a monthly complete project control procedure and report, 
            a monthly cost control procedure and report, 
            updating of scheduling whenever needed. The master plan was modified twice to cope with a
          general delay from 48 to 66 months and once to cope with the decision
          of starting the so called phase three. 4. Organisation of PMCPMC was a major engineering and construction
          company, whose scope was to act as consulting engineer and general
          contractor, with several thousand employees. The company was organised by functional departments
          with co-ordination and integration offices (weak matrix organisation),
          in detail: 
            the Board of Directors was composed by 7 members, 
            
              the Chairman was acting as Chairman of all companies belonging
                to the same Group (so he was actually the Chairman of the
                Group), 
            
              the Vice Chairman & Managing Director was the real Chief
                Executive of the company, 
            
              directly under the Vice Chairman: 
            
              
                
                  Administration and Finance Dept. (accounting, bookkeeping,
                    treasury, finance), 
            
              
                
                  Human Resources and Organisation Dept., 
            
              
                
                  Technology Dept. (technologies, patents, licences), 
            the General Manager would have been correctly defined as
              Operating Manager, since a lot of general management functions
              were belonging to the Vice Chairman; under the General Manager, 
            
              the Engineering Manager (project co-ordination, planning and
                project control, engineering, purchase, marketing and proposal), 
            
              the Construction Manager (site management), 
            the organisation of every single project was composed by 
            
              Project Manager (under the General Manager), with full power
                of representation, regarding the project, towards external
                parties, but without strong internal powers, 
            
              Project Co-ordinator, (under the Engineering Manager), who was
                the real governing authority of the project, 
            
              Project Staff (project engineers, contract manager, business
                manager, project comptroller), 
            
              Site Manager (under the Construction Manager) and Site Staff
                (construction manager, site engineers, etc.), 
            in each country a Resident Manager (under the General Manager)
              and his Staff were in charge for all local administration,
              representation and legal problems. It was actually the normal organisation structure
          of a major engineering and construction company, with some
          peculiarities. The weak points were not enough power given to
          co-ordination and too much power given to Engineering and Construction
          Areas. The consequences were a weak project management and a weak
          general management , in reality the chief executive was the Vice
          Chairman while the real general management was divided between the
          Engineering and Construction Managers. 5. Organisation of the
          Projecta. Project Managing ContractorThe Project Managing Contractor's project
          organisation was as follows: 
            
              Project Manager and Project Co-ordinator were the same person,
                as a matter of fact this project was not considered as an
                important one, if compared to general contracting, but as an
                experimental project, 
            Country Office: since the company had several contracts in
              progress in the same country together with a continuous marketing
              activity, there was a Resident Manager in the capital town
              together with his Staff. 
            
              the Site Manager was the real governing authority of the
                project, at least locally; he was the manager accredited towards
                the Owner. He was assisted by a Vice Site Manager. The Site
                Organisation was composed by: 
            
              
                
                  the Office Manager and his staff (accounting, site
                    treasury, personnel, local general services), 
            
              
                
                  the Planning and Project Control Dept., composed by the
                    Planning & Project Control Manager, two Planning
                    Engineers, one Cost Engineer and four to five assistants, 
            
              
                
                  the Contract Administrator, 
            
              
                
                  the Site Engineering Manager, 
            
              
                
                  the Quality Assurance Manager, 
            
              
                
                  the Data Processing Dept. (mainframe on site), 
            
              
                
                  the Material Manager (transportation, warehouses), 
            
              
                
                  the Construction Manager, with a matrix construction
                    organisation formed by Area Managers and by functional
                    departments (civil, mechanical, electrical, instrumentation,
                    painting and insulation, precommissioning). b. Engineering ContractorsMajor or middle size engineering companies. The
          head office engineering was organised in an independent matter and was
          not under the effective control of the PMC. Locally their structure
          was limited to the technical staff under the supervision of a Manager. c. Construction ContractorsThey were differently organised. The major between
          them, whose contract was to make civil and installation works of five
          process units plus four utilities, was organised with the following
          scheme: 
            the Site & Construction Manager, was the overall responsible
              for all the activities as well as of the representation and legal
              problems of the company towards the local Authorities, as well as
              the full responsible for construction management; under him there
              were 
            
              the indirect functions for administrative, financial and legal
                problems, 
            
              the Planning Manager, who was also deputy of the Site Manager
                with some general co-ordination functions, 
            
              the Electrical and Instrumentation Section, 
            
              the Painting and Insulation Section, 
            to be noted that some works were sublet to Subcontractors,
              creating some further problem and the need of a proper sub
              organisation within the Mechanical and Electrical Sections. d. Relationship between Owner and Project Managing ContractorIt is worthy to note that, between Owner and PMC,
          there was a very complicated network of relationship. As a matter of
          fact, since PMC was supposed to train the Owner's staff, people from
          Owner's organisation were assigned, for this purpose, to different
          PMC's offices or departments. The relationship between these people, the chief of
          PMC's office and the chief of Owner's corresponding office can be
          summarised as follows: 
            PMC had the full power to assign duties and to define the level
              of discretionality for each person to work , to decide start and
              stop of the various duties, to assign priorities and to check the
              execution of such duties, while 
            PMC had no power about selecting and deselecting people (only
              limited powers to reject unsuitable persons), moving to an office
              to another, job evaluation and careers, holidays. Useless to say that the above could have been
          improved, it was far from being perfect. The relationships between two different
          organisations due to cooperate or, like in this case, the injection of
          key-personnel from one organisation into a second one, should be
          carefully studied and contractually defined in detail. In the case under study, the results were that 
            organisation and project control were good, enough detailed and
              reliable, it was possible to know every week the real progress
              (planned versus actual) in several aggregated or disaggregated
              forms, responsibilities for delays were clearly attributed to the
              really responsible party, while 
            delays could not be avoided nor kept under strict control; PMC
              was able to suggest the proper corrective action but was not
              enough strong to impose its implementation; the main reasons of
              delay (transportation, construction manpower) were not actually
              under PMC control. At the bottom line, we could say that PMC was
          really acting as a Project Monitoring Contractor. 7. Project Management and
          Integrated EngineeringThe following terminology starts to be accepted by
          everyone: 
            
              | ENGLISH | ITALIAN | SPANISH (castellano) |  
              | Cost Engineering | Ingegneria dei Costi | Ingenieria de Costos |  
              | Total Cost Management | Ingegneria Economica | Ingenieria Económica, Financiera y de Costos |  
              | Project Financing | Finanziamento di Progetto, Ingegneria Finanziaria | Ingenieria Financiera |  
              | Project Management | Gestione di Progetto | Ingenieria de Proyecto |  
              | Engineering (overall, integrated) | Ingegneria Integrata |  |  To be reminded that 
            the term Project Director (in British terminology Project
              Manager, lev. 5) identifies the person in charge for the main
              decisions relevant to the project, including decisions relevant to
              budget, contracts, major changes, suspensions, scope of works, he
              is also a key-person in the initial decision, whether to go on
              with the project or not, while 
            the term Project Manager (in British terminology Project
              Manager, lev. 4) identifies the person in charge to manage the
              project, within assigned budget and contracts, with full power of
              interference in the management of all the departments as well as
              in the operations of contractors and subcontractors, 
            the term Project Co-ordinator identifies a co-ordinator with
              limited or without powers of interference. The project management does not change if it is
          done directly by the Owner, by the Owner through a PMC or by the
          General Contractor: 
            in the first case the Owner shall have the whole project
              management staff, with the functions of planning, monitoring,
              contracting etc., both Project Director and Project Manager shall
              belong to Owner's organisation while engineering and construction
              shall be done by the relevant contractors; 
            in the second case the Owner' shall have only the Project
              Director with a limited staff, while project management with all
              the involved function shall be given to PMC people; 
            in the third case all functions shall belong to the General
              Contractor, who shall therefore have both Project Director and
              Manager; the Owner shall have a Director in charge (Project
              Director, Programme Director) with a limited staff and sometimes
              shall rely on an external consultant and Project Monitoring or
              Auditing Contractor in order to keep under control what the
              General Contractor is doing. When the project is made under full project
          financing, the criteria do not change while the organisation could be
          different. In these cases, in general, a proper project company
          (special purpose vehicle) is formed, whose study is beyond the limits
          of this paper. 
  dr. ing. Gianluca di Castri, FwAICE CCE/ICECAIngegnere Meccanico
 Esperto in Ingegneria Economica
 E-mail: 
          gdicastri@uli.it
  6 March 2000
     |